Your plan sets features, quotas and service levels. Upgrade without replacing your SDK integration.
One balance for usage
Audio/video, recording, storage, delivery and AI usage share one credit balance.
Extend as you grow
Unlock eligible add-ons. OEM, private deployment and implementation services are quoted separately.
PLAN COMPARISON
Every capability, clearly compared
Match capabilities to your teaching needs and quotas to your scale. Included features can still incur usage charges.
Developer is for testing only. Compare the three commercial plans below. Scroll horizontally on smaller screens.
Quotas and service
Quotas and service
Capability / quota
Basic
Professional
Enterprise
Production apps
1
3
By contract
Test apps
1
3
By contract
Participants per class
20
100
Custom
Concurrent cameras
8
25
Custom
Server API QPS
20
100
Custom
Admin accounts
3
20
Custom
Organizations / campuses
1
5
Custom
Data retention
30 days
180 days
By contract
Service level (SLA)
99.5%
99.9%
99.95%+
Classroom and interaction
Classroom and interaction
Capability / quota
Basic
Professional
Enterprise
Classrooms, roles and real-time audio/video
Included
Included
Included
Screen sharing, chat, hands up and stage controls
Included
Included
Included
Mute, restrict chat and remove participants
Included
Included
Included
Timer, random selection and quick answers
Included
Included
Included
Questions / polls
Basic single choice
Multiple question types
Multiple types + custom
Whiteboard, collaboration, save and restore
Not available
Included
Included
Screen-share annotations
Not available
Included
Included
PPT / PDF upload
Basic
Included
Included
Office courseware conversion
Paid add-on
Metered
Metered
Breakout rooms
Not available
Paid add-on
Included
Class quizzes and results
Not available
Included
Included
Recording, playback and data
Recording, playback and data
Capability / quota
Basic
Professional
Enterprise
Cloud single-stream / composite recording
Manual, metered
Metered
Metered
Automatic recording policies
Not available
Included
Included
Recording layout
Fixed
Presets
Fully custom
Playback page
Basic
Full
White-label
Hotlink protection / signed playback
Not available
Included
Included
Custom storage bucket
Not available
Optional
Included
Attendance and join/leave logs
Included
Included
Included
Engagement, teaching and learning analytics
Not available
Included
Included
Real-time classroom monitoring
Not available
Included
Included
Live class observation
Not available
Paid add-on
Included
Data export
Manual CSV
Batch
API / push
Audit logs
Not available
90 days
1 year or more
Platform and branding
Platform and branding
Capability / quota
Basic
Professional
Enterprise
Core classroom API
Included
Included
Included
Advanced class-control API
Partial
Included
Included
Webhooks
Basic events
All events
All + custom
Recording-control / data-export API
Not available
Included
Included
SDK branding
Required
Removable
Removable
Theme / logo
Theme color only
Full
Full
Toolbar and UI slots
Not available
Included
Included
Headless core SDK
Not available
Separate purchase
Included
Role-based access (RBAC)
Simple roles
Basic
Full
SSO / SAML / OIDC
Not available
Not available
Included
Data region / dedicated instance
Fixed region
Region selection
By contract
Source delivery / private deployment
Not available
Not available
Separate quote
AI teaching
AI teaching
Capability / quota
Basic
Professional
Enterprise
AI noise reduction
Paid add-on
Metered
Metered
Live captions / transcription
Not available
Metered
Metered
Live translation
Not available
Paid add-on
Metered
Class summaries / key concepts
Not available
Per use
Per use
AI observation / teaching quality analysis
Not available
Not available
Metered
Bring your own model key
Not available
Not available
Included
USAGE & CREDITS
Usage you can understand and plan for
Keep teaching with credit packs after your included balance is used. Credits cover authorized metered capabilities; buying a pack does not unlock features.
Credit packs are valid for 12 monthsAd hoc postpaid reference rate: ¥0.015 / credit, settled monthly. Enterprise access is subject to contract.
What does one small-group class use?
1 teacher + 4 students · 60 minutes
Students watch the teacher in HD; the teacher watches students in SD. Students subscribe to each other’s audio. Recording uses five HD input streams.
Estimated resource cost¥51.24
3,660 credits
Uses the selected pack rate before included credits. Excludes subscription, storage, playback traffic, AI and other usage. This is not a final bill.
See audio/video credit rates
Credits per subscribed stream per minute. Actual usage depends on subscriptions, duration, resolution and region, not participant count alone.
Audio only
1 credits
SD · 480p
2 credits
HD · 720p
4 credits
FHD · 1080p
9 credits
2K · 1440p
16 credits
4K · 2160p
36 credits
Recording, conversion, storage, CDN, messaging and AI also consume credits at the applicable pricing-version rates.
BUILT AROUND YOUR BUSINESS
Make the product and deployment your own
OEM
For multi-tenant platforms and resale. Branding, tenant capabilities and credits are defined by contract.
¥200,000/ year and up
Private deployment
Deploy in a dedicated environment with customer-funded cloud resources. Source delivery, implementation and service scope are quoted separately.
In the reference catalog, Basic, Professional and Enterprise annual fees equal 10 monthly payments, saving approximately 16.7% versus 12 monthly payments. The annual fee is paid upfront; included credits are issued monthly and do not roll over. Developer includes a one-time 3,000-credit trial grant.
What costs are separate from the subscription?
The subscription covers feature access, quotas and service levels. Audio/video, recording, conversion, storage, traffic and AI usage consume credits. Monthly included credits are used first, then promotional and paid credits according to their rules. AI is not unlimited; add-ons and custom services are billed separately.
Do I need to integrate the SDK again when upgrading?
Each platform uses one SDK package with server-controlled permissions. Upgrades take effect immediately, with the price difference and extra included credits prorated over the remaining period. Purchased credits stay unchanged. Downgrades normally take effect next period. Active classes generally retain their entry-time permissions.
Do included and purchased credits expire?
Monthly included credits expire at the end of the period and cannot repay past debt. Purchased packs are valid for 12 months by default and are not cleared on subscription renewal. Used pack credits are non-refundable; other refund and invoicing terms follow your contract.
Will an active class be interrupted if credits run out?
An established classroom audio/video connection is not disconnected solely because the balance turns negative. Alerts and limited plan-based grace or enterprise credit apply, while new consumption is restricted. Grace is bounded by credits, time and maximum class duration; security, abuse and compliance exceptions apply.
What happens when a subscription expires?
A 7-day read-only renewal grace period follows expiry. New production classes are blocked, while billing, top-ups and data exports remain available. Historical data follows your plan’s retention period and contract.